Terms & Conditions

You must read and agree to these Terms and Conditions before ordering from Zenk Bloom. By placing an order, You agree to be bound by the following Terms and Conditions.

This is a binding agreement between You, the person or entity agreeing to these terms ("I", "You", "Your" or "Customer"), and Zenk Bloom, the trading name of Magnolia Bloom LLC and the owner and administrator of this Website ("Our", "Us", or "Company"). These Terms govern Your use of and access to this Website and all of its sub-pages.

By using, visiting, or browsing the Website, as well as placing an order through the Website, You accept these Terms of Use without limitation. If You do not agree to be bound by these Terms, You should exit the Website immediately.

You further agree not to use or access the Website if doing so would violate the laws of Your state, province, or country.

By ordering products from us, You authorize us to charge Your credit card accordingly. The descriptor that appears on Your credit card statement will appear as zenkbloom.com. If You have any questions regarding Your credit card statement, please contact our customer service department.

This is the full range of beauty & personal care products and offers which are currently available on our store. All prices are in US dollars.

• Petal Silk Scrunchie — $9.99 USD
• Rosewood Detangling Comb — $29.99 USD
• Bloom Claw Clip Trio — $39.99 USD
• Silk Sleep Hair Wrap — $44.99 USD
• Sculpt Brush Trio — $49.99 USD
• The Silk & Rose Ritual Set — $54.99 USD
• The Complete Bloom Collection — $59.99 USD

Shipments are tracked, and the tracking number is sent by email as soon as Your order is shipped. Standard shipping is free on every order within the United States and is delivered within 3–5 business days. Orders are shipped Monday to Friday, excluding public holidays.

We refund all cases of fraud and unauthorized transactions, including shipping and handling charges. Customers are eligible for a refund within 30 days from the date of receipt of the order. Both opened and unopened products are eligible for return, provided the item is in its original condition.

Customers are restricted to receiving a single refund per product ordered. Repetitive refunds are not permitted unless the product, as delivered to You, is defective. We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith.

To process Your refund, You must supply us with Your name and delivery address. Once a refund has been approved, please allow up to 15 business days for the refund to appear on Your credit card statement, depending on Your bank's processing times.

To obtain Your refund, contact customer service to obtain a Return Merchandise Authorization (RMA) number. Write this number on the outside of the shipping package and send the product back to our fulfilment centre within 30 days from receipt of the product. Return shipping costs are the responsibility of the customer and will be deducted from the refund issued. Once our fulfilment centre receives and verifies the package, You will be issued a refund.

Email: info@zenkbloom.com

Orders are shipped within 3–5 business days. Please be advised that shipments are not sent on Saturdays, Sundays, or any holidays. Zenk Bloom does not guarantee specific arrival dates or times and does not refund or credit delivery or processing charges for delayed shipments.

The materials and products contained and offered on the Website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Zenk Bloom disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose.

In no event shall Zenk Bloom or its officers, directors, employees, or agents be liable for any indirect, special, incidental, exemplary, consequential, or punitive damages arising from or related to this Agreement, the products, or the Customer's use of the Website. You agree that Zenk Bloom's entire liability for all claims shall be limited to the lesser of (i) USD $500.00, or (ii) the total amount You paid to Zenk Bloom in the one month period immediately preceding the incident.

Brushes and combs are made to be washed, and a little care keeps them working for years. Wash brush bristles weekly in lukewarm water with a drop of gentle soap, rinse the bristles only, and dry them bristle-down so water never sits in the ferrule. The rosewood comb needs no more than a wipe with a damp cloth and an occasional rub of oil to keep the grain sealed. Store everything out of direct sun and damp.

Silk is hand wash cold with a mild detergent, then air dried flat and away from direct sun and heat. Acetate clips should be kept out of hot cars and away from hairdryers, which soften the material and can distort the shape.

Nothing in the range is tested on animals, and every brush carries synthetic bristles rather than animal hair. Materials, dimensions and care notes sit on each product page.

We may update these Terms from time to time. Changes are effective upon posting. A changed "last updated" date indicates that this document has been updated, and the updated version supersedes any prior versions immediately upon posting. It is Your responsibility to review these Terms periodically.